MindSpout places a high value on each and every one of our clients. It is why we strive to develop relationships first, clients second, and go the extra mile for everyone. At MindSpout, we know that you have your choice of many Managed Service Providers, tech support companies, and cybersecurity consultants that you could do business with. When you choose to do business with MindSpout, we understand the trust you are placing in us with one of your most valuable assets. We do not take this lightly and we highly value the chance to become part of your business team.
Your goals are our goals and we want to work alongside you to take your business where you want it to go. We earnestly desire to become part of your business “family” such that we are more than just the “IT guys” you call when there is a problem. We are a relational people and as such we aim to be a relational company. Our goal is to be so close to you and your business that we can anticipate what you need before you even realize you need it.
As an industry leader, we feel it is important to stay on top of the constantly evolving field of technology. As such, we hold industry certifications with CompTIA for A+, Network+, Security+, Secure Infrastructure Specialist, and IT Operations Specialist. We also hold the ITIL 4 Foundations certification, EC-Council Certified Ethical Hacker certification, and Cisco CCNA Cyber-Ops certification. As Chief Technology Officer, Scott Raba holds a Masters of Science in Cybersecurity from the University of Maryland University College. He was recently awarded Intercon’s Top 50 Tech Visionaries award.
We work daily to stay abreast of the recent happenings, changes, and new ideas that are permeating the IT and Cybersecurity landscape. We also look to develop content and be thought leaders in our industry in such a way that we actually help to educate you, the consumer.
MindSpout is Better Business Bureau accredited and has developed partner relationships with companies such as Google, Dell, Lenovo, Acer, HP, Xerox, Microsoft, Constant Contact, Mail Chimp, Hub Spot, and many others. We are always evaluating who we partner with to make sure we have the tools we need to supply the services our clients want and need. We also seek to collaborate with other IT service providers where needed to ensure that our clients are taken care of beyond their expectations.
There are many benefits to partnering with MindSpout. Our ability to offer cutting edge technology, innovative solutions, and personalized service is what sets us apart. We work with you to figure out where you are at, where you want to go, and what you will need to get there. We then develop a game plan and suite of services to put you on the fast lane to achieving your goals. MindSpout wants to take “IT” off of your plate and safeguard the front lines for you, which allows you to focus on what is most important: your business, your staff, and most of all, your clients. Remember, at MindSpout, you always receive an Experience Beyond the Solution.
1) Initial Meeting and Discussion
2) Organizational Analysis
3) Propose Scope of Service and Cost
4) Deploy Negotiated Systems, Strategies, Plans of Action
5) Continually Monitor, Analyze, Report, and Adjust